Viber & WhatsApp Messaging
Engage Customers Through Rich Messaging Channels
Deliver visually engaging, personalized messages directly to your customers on platforms they trust and use daily. Viber and WhatsApp enable real-time conversations, promotional broadcasts, and service updates — all with high open rates and advanced interaction tools.
Key Features
Rich Content Support
Send images, videos, quick replies, and clickable CTAs in one message.
Secure Global Delivery
Compliant, encrypted delivery across global and regional networks.
Verified Sender Branding
Build trust with official business sender IDs and brand customization.
Smart Personalization
Use segmentation and templates to tailor messages at scale.
Industries & Use Cases
E-Commerce
Announce sales and flash discounts with rich visuals
Send order confirmations and delivery tracking links
Recover abandoned carts through chat engagement
Healthcare
Appointment reminders with options to confirm/reschedule
Preventive care campaigns (e.g., vaccination reminders)
Patient feedback collection via chat surveys
Customer Support & Services
Automated chatbots for FAQs and basic support
Agent handover for complex inquiries
Post-service follow-up messages
Travel & Hospitality
Send booking confirmations and travel tips
Upsell extra services (early check-in, insurance, etc.)
24/7 messaging support for travelers on the go
Impact
Higher open and engagement rates vs traditional SMS/email
Stronger brand presence through verified accounts
Direct, trusted communication with global audiences
Cost-effective, multimedia-rich customer interaction
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